999d Privacy Policy — Our Commitment to Protecting Your Data

999d collects your information through two channels — what you provide directly, and what is gathered automatically as you use the platform.

Information You Provide Directly

• Full name and date of birth (provided at registration)
• Mobile Number & Email Address
• Residential Address
• National ID card or passport (required for KYC verification)
• Payment method details (bKash/Nagad number, card information)

What Is Collected Automatically

• IP address and device type
• Browser or app version
• Which pages you visited on the platform and when
• Betting history and transaction records
• Session duration and usage patterns

999d uses your information for limited and specific purposes only. The core purposes are:

• Account Management: Login, identity verification, and account security
• Payment Processing: Processing Deposits & Withdrawals
• KYC verification: Meeting regulatory obligations and preventing fraud
• Customer Support: Helping you resolve issues
• Promotional Communications: Notifying you about new offers or important updates (you can opt out at any time)
• Security Assurance: Detection & Prevention of Suspicious Activity
• Responsible Gaming: Identifying unusual betting patterns to provide members with timely support

999d never sells your data to third parties for advertising purposes. Your information is used strictly for the purposes listed above and nothing else.

999d's servers are located in secure data centers with both physical and digital security measures in place. All databases are encrypted and backed up on a regular basis.

Data Retention Period

Transaction data is retained long-term due to a legal obligation — this is required under anti-money laundering laws. It is not a matter of 999d's discretion; like all financial institutions, compliance with this rule is mandatory.

999d only shares your information with third parties in specific, limited circumstances:

• Payment processors: For payments via bKash, Nagad, Rocket, or card gateways — only the required information is transmitted through their encrypted channels
• KYC provider: Licensed third parties may be used for identity verification; they are also bound by confidentiality agreements
• Law Enforcement Agencies: Information may be disclosed under court order or legal obligation
• Technology Service Providers: Server hosting or cybersecurity partners — these parties receive only limited access strictly for technical purposes

The 999d website and app use cookies. Cookies are small files stored in your browser that help the site recognize you.

Which Cookies We Use

• Essential Cookies: Maintaining login status, security tokens — the site cannot function without these
• Functionality Cookies: Remembering your language preference and dark mode setting
• Analytics cookies: To understand how different pages are being used — this is anonymous data with no personal identifiers attached

You can delete or block cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in.

You have a number of rights regarding your data at 999d — and these rights are practical, not just on paper:

• Right to Access Your Data: Contact support to request details of what information is held in your account
• Right to Correct Your Information: You can update incorrect or outdated information via Profile Settings in the app or by contacting Support
• Right to Erasure: After account closure, you may request deletion of any data held beyond legal obligations
• Right to Opt Out of Promotional Communications: You can opt out of email or SMS marketing at any time — contact Support or click the "Unsubscribe" link in any email
• Data Portability: You may request a copy of your transaction history or account data

999d employs multiple layers of security to protect your data. These aren't just boxes on a checklist — every measure is actively working every day.

• 256-bit SSL/TLS Encryption: All data is encrypted in transit between your browser or app and our servers
• Encrypted database: Data stored on servers is also encrypted — even if someone were to breach the server, they would not be able to read the information
• Two-Factor Authentication (2FA): A mobile OTP is sent for every login or payment
• Automatic Session Timeout: Automatic logout after a set period of inactivity
• Brute-force protection: Repeated incorrect password attempts will temporarily lock your account
• 24/7 Security Monitoring: Suspicious activity is detected in real time

999d continues to invest in security. Technology is updated as new threats emerge. If you suspect any security issue, report it immediately to support@999d.life.

999d is strictly for users aged 18 and above. We do not collect any data from minors — this is a firm, non-negotiable policy.

If a minor registers using false information and is later identified, the account will be immediately closed and all collected data will be deleted. If a parent or guardian suspects their child has opened an account, please contact us at support@999d.life.

This privacy policy may be updated from time to time due to changes in technology or legal requirements. You will be notified of any significant changes via your registered email or a push notification before they take effect.

The date of the most recent update is always shown at the top of this page. Continued use of 999d after any changes constitutes acceptance of the updated policy. If you object to any changes, please contact Support.